MEMBERSHIP EXPLAINED
Membership Explained
MEMBERSHIP CATEGORY SYSTEM
TVGC offers various categories of memberships including:
Platinum Membership
These member may book in the 4 (four) peak weeks of every year. These weeks falls in the Easter week, the week preceding Christmas, Christmas week and New Year’s week. Platinum Members may also book three Silver weeks or one Gold week and one Silver week provided they pay additional exchange fees after the first free exchange. Platinum members may not split the gold week. The first booking / reservation fee is free every year and an exchange fee is payable for all subsequent bookings/reservations and if not used member has to pay it the next year.
Gold Membership
These members may book in peak holiday weeks, especially during school holidays, long weekends and event weekends, excluding the weeks or period allocated to Platinum memberships. The Member can book two Silver weeks provided they pay additional exchange fees after the first free exchange. Gold memberships or time modules cannot be combined to exchange into time modules linked to Platinum periods.
Silver Membership
These members are only entitled to book off peak weeks. It excludes all occupational rights that falls within those allocated to Platinum and Gold memberships as well as any long weekends and special events. Silver Members can split between mid and weekend provided they pay additional exchange fees after the first free exchange. Silver memberships or time modules cannot be combined to exchange into time modules linked to Gold or Platinum periods.
Exclusive Use Membership
These members are allowed to occupy a specific time module in a specific unit in a specific resort every year for the duration of the membership. Exclusive Use Members are allowed to space bank and exchange their week with the club with a matching season and size at an exchange fee.
Exclusive Use “Odd and Even Memberships”
This member is entitled to use this membership in the odd years only (being years ending on odd numbers i.e. 2009, 2011, 2013, etc.) or in the even years (being years ending on even numbers i.e. 2010, 2012, 2014, etc.).
Fractional Ownership Memberships
The member of this category will be entitled to occupy several weeks in a specific unit in a specific resort every year based on a fractional ownership calendar for the duration of the members’ membership. The member will incur an utilisation fee when using the fractional weeks. The Member is allowed to space bank and or exchange certain weeks subject to paying exchange fees.
SUBSCRIPTION, CLUB FEES AND ALL OTHER FEES
- Subscription Fees shall be payable annually before commencement of the use yearor three months prior to occupation or when space banking, whichever comes first. The Subscription Fee shall be applied towards the payment of administration fees, affiliation fees, rental, resort services, usage or levies charged for the time module and as more fully described under its definition.
- Members who are in default with their Capital and or Subscriptions, or any applicable Club or membership fees will forfeit any free exchange fee for the use year and their rights to occupation will automatically be space banked.
- The Trustees may from time to time declare an additional special Club Fee payable and in that event the said special Club Fee shall be payable within Thirty (30) days of notification thereof. The Trustees shall only declare a Special Club Fee to cover unexpected or unforeseen additional costs not budgeted for, or anticipate.
| 1B4SL | = 1 BEDROOM, 4 SLEEPER |
|---|---|
| 2B4SL | = 2 BEDROOM, 4 SLEEPER |
| 2B6SL | = 2 BEDROOM, 6 SLEEPER |
| 3B6SL | = 3 BEDROOM, 6 SLEEPER |
| 3B8SL | = 3 BEDROOM, 8 SLEEPER |
| 4B8SL | = 4 BEDROOM, 8 SLEEPER |
| 5B10+SL | = 5 BEDROOM, 10+ SLEEPER |
EXCHANGE FEES PAYABLE 2022
Midweek Exchange R 1 291.00
Weekend Exchange R 1 404.00
Full week Exchange R 1 841.00
International Exchange R 6 029.00
BANKING DETAILS
DEPOSIT / INSTALLMENTS / ADMIN FEE PAYMENTS
Account Name: Adinvale (PTY) Ltd
Bank: First National Bank
Account Number: 542 000 204 83
Branch Code: 26 03 47
Reference: VA ____________
EXCLUSIVE USE / LEVIES / EXCHANGES / UPGRADES / PENALTY FEE PAYMENTS
Account Name: TVG Club Savings
Bank: ABSA
Account Number: 406 944 8308
Branch Code: 63 20 05
Reference: VA ____________
Kindly send your proof of payment to 014 736 3501 or email to debtors@tvgc.co.za
Reservations – What you need to know:
- On the first of January of every successive year, Exclusive Use members in good standing with TVG CLUB will automatically be allocated usage of their Membership category originally purchased. Should a member decide not to make use of their specific time / module at the purchased resort and bank this time, the Club must receive the instructions or request 9 months prior and not less than 90 days to the date of occupation.
- Late payment of Annual subscription fees will result in the week being space banked, Exclusive Use Members are liable to pay an exchange fee if they exchange banked weeks. A week that has been space banked will be valid for the current year plus two (2) years. Please request your calendar for the following year’s usage if you have not received it by the end of October.
- All bookings and requests shall be accepted only if the members’ accounts are in good standing, both to the Club, Developers and the IPO and the relevant exchange fees have been paid.
- All bookings and reservations shall be subject to availability, and must be requested or confirmed in writing by the member. Always provide your VA number when corresponding with the club, remember to write down your reservationists name and avoid corresponding with multiple reservationists at the same time.
- All membership categories except “Exclusive Use memberships” will not have the Right to demand occupation or use of its membership in the same resort and flexi week for two (2) years in a row.
- All membership categories except “Exclusive Use memberships” will not have the Right to demand occupation or use of its membership in a specific resort or destination but have the right to request accommodation or a reservation in a region where the Club has accommodation rights.
- Booking requests should indicate at least three (3) choices of destinations in a particular area, with date and unit size.
- Upon confirmation of the reservation, the member shall be notified of the Accommodation Usage Charge payable in respect of the time module the member will be occupying and will only allowed access to said accommodation upon proof of payment.
- Confirmation is verified by a Booking Confirmation from the Reservation Department. Any other communication in regard to confirmation does not constitute confirmation of booking.
- A printed copy of the Confirmation voucher must be presented at the time of check-in at the Resort by the person whose name appears as the Guest on the Voucher or admission to the resort and enjoyment of the facility will not be permitted.
- A Guest Certificate Fee is payable for a Guest Name Change on the Confirmation Voucher.
- During Platinum and Gold Seasons all bookings must be made for a Full week. Silver season weeks may be broken into mid-week and weekend portions, however exchange fees will then be applicable.
- Members have the opportunity to upgrade the size of their as well as membership category at an additional fee (Upgrade Fees).
- The overcrowding of units will not be permitted and the maximum occupancy as listed on the Confirmation Voucher included children of all ages. Should the maximum occupancy be exceeded, the number of guests exceeding the maximum shall be escorted from the resort. Certain resorts only allow children up to a certain age to sleep on sleeper coaches and it is the Member’s responsibility to review the Confirmation Voucher for these details.
Please note that a cleaning fee is applicable for the Dunes Fractional owners, this is payable to the resort when utilizing or banking.
Credits
are used as an internal administrative arrangement to establish or control the usage of members in accordance with their membership category.
Reservation Cancellation Policy
All cancellations must be done in writing by fax or email. If a reservation is cancelled/moved/swopped more than 30 days prior to the arrival date, a cancellation fee is payable and the module/credits will be allocated back to your file. If a reservation is cancelled/moved/swopped less than 30 days prior to the arrival date, a cancellation fee is payable and the module/crdits used for this reservation will be forfeited.
POSTAL ADDRESS
P.O Box 22
Bela-Bela
Limpopo
0480
PHYSICAL ADDRESS
Shop 25
Pick & Pay Bushveld Mall
C/O Potgieter & Marx Street
Bela-Bela
CONTACT No.
Tel: 086 038 6357
Fax: 014 736 3501
RESERVATIONS INQUIRIES:
ENQUIRIES & ACCOUNTS:
Office hours, Monday to Friday from 08:00 – 16:00
NB – Remember to notify us of any change of address and/or contact details in writing!